Privacy Policy
Last updated: 14/01/2026
Tidal Flow Travel (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with us.
Who we are
Tidal Flow Travel is a boutique adventure travel agency based in Australia.
Contact email: info@azure-bear-954539.hostingersite.com
Information We Collect
We may collect and process the following personal information:
- Name and surname
- Email address
- Phone number
- Country of residence
- Travel preferences and interests
- Information submitted through contact forms or enquiry forms
- Newsletter subscription details
- Booking-related information provided voluntarily
We do not knowingly collect personal data from individuals under the age of 18.
How We Use Your Information
We use your personal information to:
- Respond to enquiries and trip requests
- Plan and manage group expeditions and customised trips
- Send trip information, updates, and booking-related communications
- Send newsletters, trip announcements, and marketing communications (where consent has been given)
- Improve our website, services, and customer experience
- Comply with legal or regulatory obligations
Email marketing
If you subscribe to our newsletter or opt in to receive communications, we may send you emails about upcoming trips, travel inspiration, and company updates.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
Sharing Your Information
We do not sell or rent your personal data.
Your information may be shared with trusted third parties only when necessary, such as:
- Booking and payment platforms (e.g. WeTravel)
- Email marketing software providers
- Local partners or suppliers directly involved in delivering your trip
These providers are only given the information required to perform their services.
Data Storage & Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
Personal data is stored only for as long as necessary to fulfil its purpose or meet legal requirements.
Your rights
You have the right to:
- Access your personal information
- Request corrections
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us at info@azure-bear-954539.hostingersite.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.